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The Chatbot Experience

The Chatbot Experience

HPCL’s priority and firm commitment has always been to offer our customers unmatchable services. We have launched our chatbot- Happy which is designed to respond instantly, ensuring that our customers receive timely assistance and feel valued at the same time. Furthermore, our chatbot learns and adapts over time thereby improving its accuracy and efficiency with every interaction. Our Chatbot is a step further in our commitment to provide excellent customer’s experience.

Our Chatbot “Happy” is now available on company’s website and WhatsApp.

The Chatbot assists you with a variety of services like locating nearby outlets, fuel prices, book LPG cylinder, make payment, cancel booking, find best lube for your vehicle, know fuel price, locate petrol pumps, locate nearby gas distributors and much more. Further you can also change your LPG distributor, update your mobile number, request services like mechanic services, seek double bottle connection and the list is endless.

The Chatbot is designed to deliver a seamless self-service experience and enables faster resolution of queries. With its 24/7 availability, the chatbot ensures that you find the information you need at any time at your convenience.

With “Happy” we aim at providing you an entirely new experience!

To experience the AI Chatbot on our website, please click on the mascot at the bottom right of page and for connecting on WhatsApp, Send Hi to 9222201122 (https://wa.me/919222201122?text=Hi)