For Complete Instructions on Online Dispute Resolution ODR Process, Please Click here (703 KB)  

For Information Relating to Online Dispute Resolution ODR Process Vide SEBI Circular dated 31-07-2023, Please Click here (438 KB)  

For Corrigendum to SEBI Circular dated 31-07-2023, Please Click here (847 KB)  

When the shares are held in single name and the holder expires, the title to the shares would be transmitted to the successors or beneficiaries under a Will. If you are a successor or a beneficiary as above, please submit the share certificate along with the succession certificate or probate of the Will (or letter of administration in case you are an administrator) for getting the shares transmitted.

For Complete instructions and document to be provided the applicant, please click here (769 KB)  

In case Shares are held in Demat Form, please contact your respective Depository Participants for transmission of shares.

As per the provisions of Section 72 of the Act, the facility for making nomination is available for the Members in respect of the shares held by them. Members who have not yet registered their nomination are requested to register the same by submitting Form No. SH-13. If a Member desires to cancel the earlier nomination and record fresh nomination, he/she may submit the same in Form No. SH-14.

Members are requested to submit the said form to their DP in case they hold the shares in electronic form and to the RTA at rnt[dot]helpdesk[at]linkintime[dot]co[dot]in in case the shares are held in physical form, quoting folio no.

Nomination Form (There are 2 forms SH13 and SH-14 – link to SH3 given below, SH14 will be shared) (167 KB)  

To prevent fraudulent transactions, Members are advised to exercise due diligence and notify the Company of any change in address as below:

a. Members holding shares in Physical Form:

Members holding share(s) in Physical form are requested to advise immediately change in address and also valid e-mail IDs, if any, quoting their Folio No(s). along with self attested copy of PAN Card/self-attested copy of Aadhaar Card/Passport etc. to RTA at the address given above.

Request for Change of Address: (64 KB)  

b. Members holding shares in Dematerialised Form:

Members holding shares in dematerialized form are requested to advise immediately change in address and register their valid e-mail IDs, if any, with their respective Depository Participants only and not to RTA or to the Company.

Periodic statement of holdings should be obtained from the concerned DP and holdings should be verified from time to time.

Share Trading System:

The traditional system of script based dealing in shares involves enormous paper work and is time consuming. The process begins with buying share certificates in paper form and ends with getting the certificates endorsed in the buyer's name. It also involves problems like bad deliveries, forgery and fake certificates, tearing / mutilation due to bad handling, loss of certificates, delay in receipt due to huge volumes being handled by postal department, etc.

The Depository System aims at facilitating script less trading and settlement of securities in dematerialised form. It eliminates the problems associated with physical securities and enables faster settlement / transfer and reduction in transaction costs like brokerage, postage, etc. There is no stamp duty to be paid by the buyer.

Depository System is prevalent in many advanced markets and has been playing significant role in development of integration of the markets.

Dematerialisation of Shares:

Dematerialisation is a process by which the physical certificates of an investor are taken back by the Company or its Registrars and an equivalent number of securities is electronically credited in the demat account of that investor. In other words, the shareholding gets converted from physical form to that of electronic form.

For Dematerialisaion of securities, an investor will have to first open an account with a Depository Participant and then submit request for dematerialisation of the securities in a specified form alongwith relevant certificates. The demat request alongwith the certificates is forwarded by DP to the Company or its Registrar who after due verification will confirm the dematerialization and the investor's account with his Depository Participant will get credited to the extent of shares applied for demat. However, in the records of the Company or its Registrar the Depository's account will get credited as it is holding the securities on behalf of the investor, and the name of the investor is shown in records as beneficial owner of shares.

The entire process of Dematerialisation has to be completed within a period of 21 days from the date of receipt of demat request by Depository Participant (DP).

Whenever there is any Corporate Action, like, distribution of dividend or issue of bonus shares, the company will obtain the shareholding position of dematerialised shares from the Depository through a Beneficial Position statement called BENPOS, and then issue Corporate Benefits to shareholders on that basis.

Main Features:

• For each different combination of names a separate Demat Account is required to be opened.
• Dematerialised shares can also be pledged as security for obtaining loan / advance.
• Lock - in of Demated securities is also possible.
• The marketable lot for transaction in depository mode has been fixed as one share. Therefore, the problem of odd lots is totally eliminated.
• Once an account is open

Benefits:

• Unique Account Number is allotted for each client/investor.
• Electronic transaction of securities eliminates the problems and delays arising out of paper based system.
• There is no scope for any risk of loss, theft, or fraud with regard to the physical share certificates.
• Bad deliveries are almost eliminated.
• There is no need for filling in transfer deeds and lodging / dispatching the transfer documents with the Company, thus avoiding a lot of paper work.
• No waiting for the shares to be transferred in your name and delays on account of processing time.
• When shares are bought in depository mode, the same can be credited to your Demat Account within a few days’ time after the payment. Similarly, when shares are sold in electronic form, payments are received much faster. Hence the settlement cycles are very fast.
• Investors save on stamp duty @ 0.25% of the market value of shares and although he incurs some cost towards DP's service charges, it could still lead to some saving. This, however, needs to be evaluated by the individual investor as may applicable to him based on his investment / trading pattern.
• Investment is highly liquid at all times as there is shorter waiting period for realizing money.
• Internet based trading is possible only with dematerialised shares.
• ECS for receipt of Dividend option is available for Demated shares as well as physical shares. In fact, it applies to all the shares held under one Demat Account.
• Nomination facility is available with Depository. Lock in facility is also made available by the DPs.

Pursuant to the applicable provisions of the Companies Act, 2013, read with Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Rules, 2016 (‘the Rules’), all unpaid or unclaimed dividends are required to be transferred by the Company to the IEPF established by the Central Government, after the completion of seven years. Accordingly, the unpaid / unclaimed dividends lying with the HPCL would be due for transfer to IEPF.

Members/Claimants are requested to claim their dividends from the Company, within the stipulated timeline. The Members, whose unclaimed dividends/ shares have been transferred to IEPF, may claim the same by making an application to the IEPF Authority, in Form No. IEPF-5.

The details procedure for claiming such Shares/Dividends is given on IEPF website at the following link:

For all your queries, you can write to us at: