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HPCL’s vision is to be a world-class energy company known for caring and delighting the customers with high-quality products, innovative services across domestic and international markets with aggressive growth and delivering superior financial performance. It is in the vision of the Corporation to be a model of excellence in meeting social commitment, environment, health and safety norms in employee welfare and relations. HPCL has always been a corporate with conscience having strong belief that business priorities co-exist with social commitment and inclusive growth.
The Constitution of India which was adopted by the Constituent Assembly on 26th November 1949 and came into force on 26th January, 1950 guarantees certain basic human rights in the form of fundamental rights. The six fundamental rights include the Right to Equality (Article 14 to 18), Right to Freedom (Article 19 to 22), Right against Exploitation (Article 23 & 24), Right to Freedom of Religion (Article 28), Cultural and Educational Rights (Article 29 & 30) and Right to Constitutional Remedies (Article 32 & 226). These Fundamental Rights inter alia, draw their inspiration from the principles of Universal Declaration of Human Rights, 1948 (UDHR). HPCL being a Central Public Sector Enterprise is an instrumentality or an agency of the State.
HPCL’s commitment towards inclusive development for all draws its inspiration from the Gandhian principles of trusteeship that suggests that people must manage earth’s resources as trustees or custodians acting in the interest of society at large. Towards this end, realization of Human Rights has been a key priority for HPCL. HPCL recognizes its responsibility to conduct business in a manner that respects the rights and dignity of all its stakeholders, as enshrined in national and international standards. Our commitment is grounded in the principles of United Nations Global Compact, the Universal Declaration of Human Rights, International Labour Organization’s Declaration on Fundamental Principles and Rights at Work, The National Guidelines on Responsible Business Conduct, 2018 (NGRBC) which is dovetailed with the United Nations Guiding Principles on Business & Human Rights (UNGPs) and Fundamental Rights as envisaged in Constitution of India.
HPCL is deeply committed to uphold the spirit of human rights as outlined in the Constitution of India, various applicable statutes, guidelines, relevant laws, regulations and various applicable international declarations and guidelines covering the relevant aspects of human rights. HPCL ensures that it is not complicit in human right abuses. In keeping with the UN Guiding Principles, where national law and international human rights standards differ, we follow the higher standard. Where they are in conflict, we respect national law while seeking to respect the principles of internationally recognized human rights.
We encourage our employees and stakeholders (including its business and supply chain partners) to adopt, promote and respect the elements of human rights within their operations and within their supply chains by adhering to all applicable laws and international principles on human rights.
This policy covers following topics and is applicable to various stakeholders such as employees, business partners, suppliers, contractors, sub-contractors, joint-venture partners, business associates, other relevant parties, end-customers, etc.
A] Commitment Framework
B] Human Rights Capacity Building
C] Due Diligence
D] Grievance Redressal
E] Communication of the Policy
F] Disclosing Performance on Human Rights Policy Commitments
The value system of our Corporation, which calibrates the behaviour of its employees as well as their professional pursuits and engagements, serves as a testament to its philosophy. "HP FIRST" crystallizes our corporate values as an acronym where 'F' stands for Free, Frank and Fair, 'I' stands for Integrity, 'R' for Respect for Individual, 'S' for Sustainable Performance and 'T' for Team Spirit.
Our core values represent our dedication to our clients, stakeholders, business partners, vendors, suppliers, dealers, etc. These values are outlined based on certain principles which are as under:
a) Equal Opportunity, Workforce Diversity and Inclusion
HPCL has adopted an ‘equal opportunity policy’ consistent with maintaining an environment that is based on merit and inclusiveness. HPCL believes that diversity of our workforce as well as of our customers, suppliers, and others adds significant value to the Company and hence we embrace diversity and inclusion.
We adopt a fair, objective, structured and reliable recruitment process that helps identify and attract talented individuals with a passion to excel. HPCL is committed to comply with the provisions of the Rights of Persons with Disabilities (RPwD) Act, 2016. HPCL promotes a workplace culture, based on fair practices, to safeguard the rights of persons with disabilities to be treated with dignity, respect and equal terms and conditions of employment.
HPCL focuses on encouraging and achieving diversity in its recruitment processes helps us acquire talent across various geographies from different backgrounds, gender, caste, origin, among others. Irrespective of the varied cultural backgrounds, all newly recruited employees are treated equally and given equal opportunities to learn, grow and perform. We have fair and transparent policies laid down for employees integration, career growth and development.
HPCL is an equal opportunity employer and has zero tolerance towards any kind of discrimination on the basis of caste, religion, disability, gender, sexual orientation, status, race, colour, ancestry, marital status, political opinion, national extraction, social origin, or affiliation with a political, religious or union organization or majority/minority group or other factors and have strict mechanisms to deal with such cases.
b) Recognizing Collective Bargaining within regulatory framework
HPCL strongly upholds Collective Bargaining rights and places emphasis on building cordial & harmonious relations with its Unions in accordance with law. HPCL believes that the unions representing workmen are equal partners in our progress. Fairness and emphasis on transparency coupled with effective grievance management system helps in alignment of Unions and employees to the Company’s vision. We have formal agreements with registered trade unions to deal with issues related to wage revisions, productivity improvement, conditions of employment, health and safety, training and education and grievance redressal, etc.
Before implementing any initiatives that affect or likely to impact regular employees in Non-Executive employees represented by Unions, it will be our endeavor to engage in constructive dialogue with concerned trade unions towards appreciating their perspectives and addressing their concerns.
With regard to any operational changes affecting regular workmen, HPCL shall comply with the relevant statutory provisions, wherever warranted.
HPCL lays great emphasis on continually engaging, enabling and empowering its stakeholders through a variety of interventions. We are committed to implementation of statutory requirements regulating the payment of wages, measures related to health, welfare, safety, conditions of work, etc. of our contractual / outsourced workmen at our locations.
c) Safe and Healthy Workplace
HPCL is committed to provide a safe workplace to its employees and contract workforce and safety to the communities wherever it operates. The Corporation believes that safety is an important tool for increasing productivity and reducing national losses. We have rigorous health and safety policies and procedures in place to identify and minimize safety risks related to the Company’s plants, operations and processes. The focus, which our Safety Policy brings to the fore when it says, ‘As an integral part of its business, our belief that no work or service or activity is so important or urgent that safety be overlooked or compromised’, guides us towards our goal of ‘zero incident’. We are firmly committed to make every effort to achieve and maintain high levels of safety in our operations.
HPCL provides a clean, healthy and safe working environment at all its locations and complies with applicable safety, health laws and regulations, as well as internal requirements.
HPCL believes that every stakeholder is entitled to enjoy highest attainable standard of health conducive to living a life of dignity. We lay special emphasis on preventive and curative measures for the health of our employees and extended workforce. While our employees and their dependents are covered under a comprehensive health insurance policy, other stakeholders are extended health insurance benefits under various social security legislations and applicable costs in such cases are reimbursed by HPCL wherever applicable.
d) Environment Stewardship
HPCL is focused on environmental sustainability through the implementation of various initiatives in the areas of carbon footprint reduction, energy efficiency, water conservation, waste management, renewable energy among others through development and diffusion of environmentally friendly technologies We firmly believe that centering the business on sustainability leads to economic, environmental and social progress.
HPCL is committed to conduct business with an objective of preserving the environment and contributing to sustainable development.
HPCL shall strive to go beyond environmental compliance towards environmental stewardship and achieve best-in-class performance. Our actions are guided by our Board-approved policies on environment, sustainable development and climate change. HPCL strives for incorporating adaptation and mitigation measures to counter probable impacts of climate change on the business.
HPCL is committed towards achieving Net Zero Scope 1 and 2 emissions by the year 2040 with an overall reduction in carbon intensity. We have developed an Environment Strategy and road-map for energy transition to achieve the goal.
e) Prohibition of Child Labour, Forced Labour and Human Trafficking
In line with its unflinching commitment to good labour practices, HPCL ensures that no person below the age of eighteen years is employed at HPCL and forced or compulsory labour is prohibited in all its units. HPCL is committed to ensuring that no instance of Child or Forced Labour occurs in any of its operations and establishments. HPCL also prohibits associated vendors, contractors and suppliers from engaging in child and/or forced labour and human trafficking.
f) Prohibition, Prevention & Redressal of Harassment
HPCL believes that all its employees have the right to work with dignity which includes the right to a gender sensitive work environment. We are committed to maintaining a workplace that is free from violence, any type of harassment, intimidation and other unsafe or disruptive conditions due to internal and external threats. HPCL has ‘zero tolerance’ towards and prohibits sexual harassment and/or any conduct that may foster an offensive or hostile work environment, including unwelcome or unsolicited sexual advances. To inculcate appropriate workplace behaviour and promote gender sensitization, all employees are required to undergo sensitization training.
HPCL is committed to take measures to eliminate all forms of discrimination and create a healthy work environment which enables employees to work without fear of prejudice, gender bias and sexual harassment. The CDA Rules applicable to Executive employees and the Standing Orders applicable to Non-Executive employees, accordingly list, inter alia, any act of sexual harassment of any women at her work place as a misconduct.
Security safeguards for employees are provided, as needed, and are maintained with respect for employee privacy and dignity. In the event of any case of sexual harassment or any other offensive conduct, we have established suitable processes and mechanisms to address them.
g) Inclusive Employment Standards
HPCL is committed to ensure inclusive employment standards which gives equal opportunities to all strata of society including reserved category, women empowerment, persons with disabilities, etc. The pay and benefits of Executive employees of HPCL are guided by relevant Govt. of India guidelines. For Non-Executive employees, a long-term settlement is arrived through collective bargaining with recognized Unions; and compensation packages are worked out accordingly. We follow applicable laws and regulations in the matter of deciding wages/salaries, hours of work and welfare measures. HPCL has a focused approach in implementing various employee retention strategies to enhance employee productivity and motivate employees.
HPCL suppliers have to abide by various terms and conditions of contracts which inter-alia cover safe and healthy working environment, compliance to labour law enactments, Human rights, payments of wages, ethical behaviour, environmental preservation etc.
h) Ethical Business Practices (Anti-Corruption & Bribery)
HPCL believes in conducting its business in a fair and transparent manner by adopting highest standards of professionalism, honesty, integrity and ethical behavior. We endeavor to work against corruption in all its forms including demand and acceptance of illegal gratification and abuse of official position with a view to obtain pecuniary advantage for self or any other person.
HPCL has zero tolerance towards malpractices of bribery or corruption in any form, in its business directly or indirectly. We are encouraging for adoption of ethics of highest standards covering integrity, commitment and transparency with commitment to eliminate corruption in all its forms including extortion and bribery.
HPCL has, inter-alia, a well-defined and transparent Policy framework for effectively promoting ethical business practices.
a. HPCL operates and expects its associates to operate, conforming to the highest moral, ethical standards, and fostering a culture of integrity and transparency.
b. HPCL has a “Code of conduct for Board Members and Senior Management Personnel of HPCL” to enhance further ethical and transparent process in managing the affairs of the Company.
c. HPCL has Conduct, Discipline and Appeal rules and Standing Orders which govern the conduct of Management employees and workmen respectively.
d. HPCL has a Whistle-blower policy and mechanism for reporting concerns about unethical conduct, actual or suspected fraud.
e. HPCL’s Empowerment and Authority Manual serves as a reference guide for employees at all levels. It stipulates the authorities along with the monetary limits, where necessary, that can be exercised by the various levels of officers in the Corporation in their day-to-day functioning.
f. All procurement for supplies/ services is governed by the provisions enumerated in the Procurement Manual of HPCL which include various anti-corruption policies based on the broad principles outlined in the General Financial Rules of Government of India.
g. Tender Documents and Purchase Orders/ Awards include Anti-bribery and Anti-corruption clauses, Integrity Pact with oversight by recognized bodies like Transparency International, etc.
h. The matters regarding corruption and bribery are dealt in accordance with the Vigilance Manual (updated 2021) issued by Central Vigilance Commission. HPCL also carries out focused preventive vigilance activities which help in ensuring transparent business decisions by respective Departments within the Organization.
HPCL shall continuously reinforce its commitment to respecting human rights through training. We are committed to impart sensitization training to our employees and associates including business partners, suppliers, contractors and their personnel to be aware of and respect human rights in the workplace and in the local communities directly impacted by our operations, build an understanding of human rights issues and an awareness of potential human rights risk, understand our expectations and their rights and responsibilities.
The policy will be communicated to all stakeholders through human rights capacity building trainings and awareness raising workshops. The policy will be communicated to new recruits through Induction Programme, as part of their on-boarding process.
To inculcate appropriate workplace behaviour and promote gender sensitization, online POSH workshops are regularly organized across the Corporation. These trainings and workshops are designed to be fit to purpose and will be regularly updated.
HPCL is committed to proactively conduct human rights due diligence. HPCL prioritizes appropriate actions to identify, prevent or mitigate human rights impacts in its operations and supply chain. We may also seek third party interventions to monitor adherence to this policy.
Being a signatory to the United Nations Global Compact, HPCL policies incorporate the ten principles of the UN Global Compact and we are committed to upholding internationally proclaimed Human Rights. To ensure that the human rights of every individual is safeguarded, a robust grievance mechanism has been created to deal with any case of human rights violation. Implemented throughout the organization through an on-line portal, it allows for open and structured discussions on grievances raised on these issues and their resolution in a fair manner.
This policy will be communicated to all stakeholders in an appropriate and meaningful manner through HPCL Website, Intranet, Training Sessions & Notice Boards.
We are committed to transparently reporting on our salient human right issues, actions to address them and our overall progress to align with the UNGPs through our reporting mechanisms.
We are committed to continuously improve our approach as we gain more knowledge of and experience in managing human rights risks and adverse impacts over time. We will regularly review and update this policy to reflect the progress of our human rights journey and to ensure it remains in line with international best practice, as well as the evolving expectations of our stakeholders. To support this, we welcome feedback on this policy and its implementation. All feedback and comments on this Policy should be sent through HPCL Website (https://www.hindustanpetroleum.com)