FeedbackComplaints Contact Us

We Believe


Our Vision

To be a World Class Energy Company known for caring and delighting the customers with high quality products and innovative services across domestic and international markets with aggressive growth and delivering superior financial performance. The Company will be a model of excellence in meeting social commitment, environment, health and safety norms and in employee welfare and relations.

Our Mission

"HPCL, along with its joint ventures, will be a fully integrated company in the hydrocarbons sector of exploration and production, refining and marketing; focusing on enhancement of productivity, quality and profitability; caring for customers and employees; caring for environment protection and cultural heritage.

It will also attain scale dimensions by diversifying into other energy related fields and by taking up transnational operations."

Our Values

"In order to realize the Corporation's Mission and to be effective in the emerging competitive environment, we have set about consciously building a new organizational culture and making Corporate values an integral part of the decision making process."

We aim to:

  • Consistently provide top quality products with prompt, courteous and efficient services to ensure customer satisfaction.
  • Enhance cost consciousness and emphasise on high productivity and profitability.
  • Expedite redressal of grievances of employees, customers and shareholders.
  • Motivate employees for professional and social advancement at all levels in a participative culture, critical to the Corporation's success
  • Develop capability and enhance effectiveness of employees through appropriate training and career planning.
  • Enhance shareholder value and reward shareholders consistently.

Nothing less will do. Considering that our vision is also an expression of our commitment to you. Our customer, our stakeholder, our associate, our employee and our wellwisher. After all, you make us complete.